Privacy Policy
Last Updated: June 5, 2026. Learn how we collect, protect, and handle your personal data for the PharmaClick platform.
1. Introduction
Welcome to PharmaClick. We respect your privacy and are committed to protecting your personal data. This privacy policy describes how PharmaClick (referred to as "we", "us", or "our") collects, uses, processes, and protects your information when you use our website, mobile application, and professional dashboard services (collectively, the "Platform").
By accessing or using PharmaClick, you agree to the practices described in this Privacy Policy. If you do not agree with any terms of this policy, please do not access or use the Platform.
2. Data We Collect
We collect several types of information to provide and improve our services, including:
Personal Information
- Name and email address
- Professional designation and company details
- Phone numbers (optional)
- Profile picture and resume (for Job applicants)
Supplier & Business Data
- Company registration certificates & licenses
- Contact person designation, email and phone number
- Products list, catalogs, and branding materials
- ISO, GMP, or other quality certifications
Device & Technical Info
- IP address and geographic location details
- Device identifiers (for push notifications)
- Browser type, OS, and system configurations
Usage Data
- Pages visited, time spent, and click patterns
- Interaction logs with suppliers, blogs, and events
- Cookies and tracking pixels to retain login sessions
3. How We Use Data
We use the collected information for various purposes essential to providing the PharmaClick Platform:
- Providing the Service: Setting up accounts, allowing suppliers to list their catalog, and enabling professionals to find jobs and events.
- Communications & Alerts: Sending notifications, messages, and security updates.
- Personalization: Customizing the news feeds, job listings, and supplier matching according to your industry segment.
- Authentication: Logging in securely using Email/Password, Firebase Auth, or Google Sign-In.
- Platform Security: Preventing fraudulent profiles, spam, and enforcing compliance rules.
4. Data Sharing & Third-Party
We do not sell your personal data. We only share information with third parties in the following strictly controlled scenarios:
- With Suppliers/Recruiters: If you apply for a job or request a quote from a supplier, we will share your professional profile and contact details with them.
- Firebase & Google Sign-In: We use Google/Firebase SDKs for authentication and push notifications. Their respective privacy policies govern the data processed by these integrations.
- AWS Cloud Services: Your data is securely hosted on AWS servers in India (ap-south-1).
- Legal Requirements: If required by law, subpoena, or to protect the safety of our users, we may disclose information to regulatory authorities.
5. Security & Protection
We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:
- Encryption: All data in transit is encrypted using SSL/TLS protocols. Password hashing is conducted using industry-standard bcrypt algorithms.
- Access Control: Strict role-based permissions (RBAC) restrict access to customer and backend database files to authorized systems and staff only.
- Security Audits: Regular system scanning and logging are maintained to monitor and mitigate threats.
6. Data Deletion & Account Deletion Requests
We believe in providing full control of your personal information. If you wish to delete your account or any personal data associated with your profile, you can easily request this.
How to request Account & Data Deletion
You can submit an automated request to permanently delete your account and all associated personal history (such as profile details, resume files, saved items, and notifications) by contacting support:
*Note: Upon submitting a deletion request, we will process and permanently remove your data from our active databases within 14 business days, except where data retention is strictly required under taxation or corporate compliance laws.*
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, feel free to reach out to our team: